Privacy Policy
effective date: July 1, 2026
Welcome to Watermelon Dental (“Watermelon Dental,” “we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Ontario’s Personal Health Information Protection Act (PHIPA).
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit watermelondental.ca, contact us, or use our services.
Information we collect.
We may collect the following types of information:
Personal information
- Name
- Email address
- Telephone number
- Mailing address
- Date of birth (when required)
- Information you submit through forms
- Appointment requests
- Insurance information (when voluntarily provided)
- Any information you choose to send us
Personal health information
If you become a patient, we may collect personal health information as required to provide dental care. This information is governed by applicable healthcare privacy legislation and our clinical privacy practices.
Technical information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Date and time of access
- Pages visited
- Referral website
- Website usage statistics
How we use your information.
We may use your information to:
- Respond to inquiries
- Schedule appointments
- Communicate regarding your care
- Verify insurance information
- Improve our website
- Provide customer service
- Meet legal and regulatory obligations
- Protect against fraud or misuse
Cookies
Our website may use cookies and similar
technologies to:
technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Third-Party Services
We may use trusted third-party providers for
services such as:
services such as:
- Website hosting
- Appointment scheduling
- Online forms
- Analytics
- Payment processing
- Email communications
These providers may process information on our behalf and are required to protect your information appropriately.
Google Analytics
We may use Google Analytics or similar services to understand website usage. These services collect anonymous information regarding website visits.
You may opt out through your browser settings or Google’s available opt-out tools.
Communications
If you contact us, we may retain your communications in order to respond appropriately and improve our services.
With your consent, we may send appointment reminders or practice updates. You may opt out of non-essential communications at any time.
Protection of Information
We employ reasonable administrative, physical, and technical safeguards to protect your information from unauthorized access, disclosure, loss, or misuse.
Although we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Children’s Privacy
Our website is intended for individuals of all ages, including parents seeking dental care for their children. We do not knowingly collect personal information directly from children without appropriate parental involvement.
Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Withdraw consent where permitted
- Request information regarding how your data has been used
Some requests may be limited by legal or professional obligations.
Retention
We retain information only as long as necessary to fulfill legal, professional, regulatory, and business obligations.
Patient records are retained in accordance with applicable laws and professional standards.
Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact: